Frequently Asked Questions

The mission of the Annapolis Symphony Orchestra is to inspire, educate and enrich lives near and far by creating extraordinary musical experiences with uncompromising artistic excellence.

The Annapolis Symphony Orchestra is now entering its 62nd year as the oldest and largest performing arts organization in Anne Arundel County. Featuring 70 professional union musicians who perform for audiences of all ages, and serving as an anchor among Annapolis arts and culture organizations, the Symphony provides memorable cultural experiences to residents of the region. The Symphony contributes to a vibrant cultural community and generates economic impact for the region.

We receive quite a few questions about ticketing, performances, supporting the ASO, and the Annapolis Symphony Academy. Here are a few answers.

FAQ's + Answers

Are you having live in-person concerts?

Yes! We’ve really got something to celebrate with a chance to share the priceless beauty of live music together. Please learn more about our performances for this season here: https://annapolissymphony.org/events/

Can I donate an instrument?

The ASO proudly partners with Anne Arundel County Public Schools to ensure your donated instrument can be provided to a student in need. Learn more on here: https://annapolissymphony.org/support/play-it-forward/

How can I apply to the Annapolis Symphony Academy?

Please visit the Academy's website at TunedToYouth.org.

How can I make a donation to the ASO?

There are many ways to show your support to the ASO, and we appreciate all of them! Please visit

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What does “subscriber” mean?

Subscribers and season-ticket holders are terms often used interchangeably. Subscribers are patrons who invest in the Annapolis Symphony Orchestra by purchasing a package of concerts, usually prior to the start of the season. We offer a Masterworks Season subscription, 3, 4, or 5 - concert FlexPass subscription, Series at Strathmore subscription, and Chamber Music Concert subscription.

What is included with my subscription?

What subscriptions are offered by the Annapolis Symphony Orchestra?

Our main subscription is to the 2023-2024 Masterworks series of 6 concerts at MD Hall. Each Concert is offered on Friday and Saturday Nights.

What’s the cost of a subscription?

The cost of subscriptions varies by type and seat. Please refer to our Subscription page for more information, or call our Box Office at 410-263-0907.

Am I guaranteed the same seats season to season if I become a subscriber?

If you are a Masterworks subscriber, you are guaranteed the same seats each season. You may change your seat, but this is subject to availability.

Can I change my seats during the renewal process?

Yes. Seating changes are on a first-come, first-served basis based on the date each subscription order was received.

Will you hold off on charging my credit card until I’m seated? Can you take my renewal and I’ll send you a check later?

Subscription payments are processed immediately. Subscription change requests are seated based on the date your paid reservation is received. We must receive payment in order to renew your subscription.

Will you hold off on charging my credit card until I’m seated? Can you take my renewal and I’ll send you a check later?

Subscription payments are processed immediately. Subscription change requests are seated based on the date your paid reservation is received. We must receive payment in order to renew your subscription.

Why can’t I get Parterre or aisle seats like I’ve been requesting for years?

Parterre seats are always in demand and are seldom released by the subscribers who currently hold them. Renew early to have the best chance of getting aisle seats that are not renewed. All requests are first-come, first-served.

Can I purchase additional tickets throughout the season?

Subscribers save 10% or more on most additional ticket purchases. To purchase additional tickets as a current subscriber, call the Box Office at 410-263-0907.

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How do I get a refund?

All single ticket sales are final. You may help us allow others to experience music at the Annapolis Symphony by donating your tickets for resale. You will receive a donation receipt for tax purposes. The Box Office will accept ticket donations until 6 PM before an evening concert. If you have a problem with your ticket, please call our Box Office at 410-263-0907.

How do I donate my tickets back to the Symphony?

If you are unable to use your tickets, you may donate them to the Symphony as a tax-deductible contribution. Please return your tickets to the Box Office by mail, in person, or email with a photo of the destroyed ticket(s) at no less than 2 hours before the concert. We will mail you a receipt for your tax purposes. Tickets released after 6 PM on concert night will not be eligible for a deduction unless the concert is sold out.

How do I check if my tickets are valid/authentic?

The only way to know your tickets are valid or authentic is to buy directly from the Annapolis Symphony online via our website, over the phone, or in person. We cannot verify tickets bought from a third-party.

I haven’t received (or accidentally deleted) the email I need to print my tickets at home. What do I do?

We are here to help! Contact the Box Office at 410-263-0907. We’ll verify your email address is correct and send the tickets again.

I haven't received my tickets. What do I do?

Misplaced tickets? Don’t worry, we have a few options for you. You can contact the Box Office at 410-263-0907 to have a new set of tickets sent electronically to your inbox.

Why do you request my address, zip code, and phone number?

The information requested may be used for a variety of purposes related to the ticket purchase transaction. These purposes can vary by transaction but include allowing us to: ship/deliver tickets and/or receipts; respond to customer service requests; review and enforce limits on the number of tickets purchased; to help prevent credit card fraud.

Do you save my credit card number on file?

No. For security purposes, and to protect your personal information, we do not keep your credit card number on file.

Do you host a pre-concert lecture?

ASO Chats with WBJC Programming Director Jonathan Pavlevsky are scheduled at 6:30 PM prior to each Masterworks concert at Maryland Hall. No reservations are required; however, the ASOChats are available to ticket holders only.

How long are your performances?

Each concert is approximately two hours.

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