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Ticket Policies

Purchase with Confidence

Tickets for In-Person Events

Learn more about our six Masterworks, three Chamber Music Concerts, Pops in the Park, Holiday Pops, School and Family Concerts here.  Full season and FlexPass subscriptions are available here. Subscription renewals may be renewed online through established accounts be clicking here. Click My Account for helpful information on logging in to your account to renew.

Tickets for Virtual Events

All subscribers to the 2023-2024 Masterworks Season will get a complimentary All Access Pass to SYMPHONY+, including ASO Encore performances of recorded Masterworks Concerts, ASO Chats with WBJC’s Program Director Jonathan Pavlesvsky, and ASO Archive, a collection of select previously streamed performances, chats and other video materials for you to enjoy over and over again.

SYMPHONY+ All Access Passes are available for just $99 and include a robust collection of select previously streamed performances, chats and other video materials for you to enjoy over and over again.

Ticket Exchanges

You may exchange your physical ticket to future performances within the same season. Exchanges are subject to availability. Please return your ticket to the Box Office by mail, in person, or email with a photo of the destroyed ticket no less than two hours prior to the concert.

Ticket Donations

You may donate your ticket to the Symphony as a tax-deductible contribution. We will mail you a receipt for your tax purposes. Please notify the Box Office by mail or email that you would like to donate your ticket no less than three hours prior to the concert.

*Ticket reselling by third parties is strictly prohibited.

Ticket FAQ’s

How do I get a refund?

All single ticket sales are final. You may help us allow others to experience music at the Annapolis Symphony by donating your tickets for resale. You will receive a donation receipt for tax purposes. The Box Office will accept ticket donations until 6 PM before an evening concert. If you have a problem with your ticket, please call our Box Office at 410-263-0907.

How do I donate my tickets back to the Symphony?

If you are unable to use your tickets, you may donate them to the Symphony as a tax-deductible contribution. Please return your tickets to the Box Office by mail, in person, or email with a photo of the destroyed ticket(s) at no less than 2 hours before the concert. We will mail you a receipt for your tax purposes. Tickets released after 6 PM on concert night will not be eligible for a deduction unless the concert is sold out.

How do I check if my tickets are valid/authentic?

The only way to know your tickets are valid or authentic is to buy directly from the Annapolis Symphony online via our website, over the phone, or in person. We cannot verify tickets bought from a third-party.

I haven’t received (or accidentally deleted) the email I need to print my tickets at home. What do I do?

We are here to help! Contact the Box Office at 410-263-0907. We’ll verify your email address is correct and send the tickets again.

I haven't received my tickets. What do I do?

Misplaced tickets? Don’t worry, we have a few options for you. You can contact the Box Office at 410-263-0907 to have a new set of tickets sent electronically to your inbox.

Why do you request my address, zip code, and phone number?

The information requested may be used for a variety of purposes related to the ticket purchase transaction. These purposes can vary by transaction but include allowing us to: ship/deliver tickets and/or receipts; respond to customer service requests; review and enforce limits on the number of tickets purchased; to help prevent credit card fraud.

Do you save my credit card number on file?

No. For security purposes, and to protect your personal information, we do not keep your credit card number on file.

Do you host a pre-concert lecture?

ASO Chats with WBJC Programming Director Jonathan Pavlevsky are scheduled at 6:30 PM prior to each Masterworks concert at Maryland Hall. No reservations are required; however, the ASOChats are available to ticket holders only.

How long are your performances?

Each concert is approximately two hours.